Property Developer - Surrey
" The purpose of this email was really just to say thank you to you and everybody involved in pushing this order through so quickly and efficiently for us. We have been really impressed with the service to date and everybody's efforts on our behalf are greatly appreciated. "
Client - Figen W. – Curzon Ave, Beaconsfield:
It was pleasure to work with you and your company crew as well.
We will love to see you back here when the dust settled down , we are trying to finish the extension room and patio before Xmas. I will drop you a note and offer you a cup of coffee in 2 weeks ( are you are travelling back home for Xmas ?)
Client - James S. – Hawthorn Ave, Ruislip:
Just to confirm final payment has been made.
Many thanks to you all – the windows look great and we are very pleased.
Client - Tim W. Radnor Ave, Harrow:
Thanks very much, your installers did a great job, the final payment has been made.
Client - Bernadette, Woolwich Road:
Good morning Theo.
I wanted to thank you for our wonderful doors, glass panel and roof window.
Also to congratulate you on having such a lovely professional team who installed everything twice for us.
Yesterday Gareth and Steve arrived to do the ironmongery and fit the trim.
It all works a treat and looks perfect and they were a delight to have here!
I look forward to the arrival of our glass door.
With kind regards.
Client -Phil C. – Coolhurst Road, N8:
Thanks for your email. Yes, we are very pleased with the doors – they look absolutely fantastic! The work team were lovely. Very happy that we chose Fusion Glazing. We may have another, much smaller, project in the pipeline in due course – it will be a replacement (large) window – but I’ll write to you when we are in a position to make the order. It won’t be for a few months…
Best of luck for the future, and thanks for making this project such an enjoyable and hassle-free experience for us!
All the best
Client -Sarah H. - Crookston Road, Eltham:
We love it. Thank YOU so much. And for getting it to us sooner. We really appreciated it.
All the best and have a lovely Christmas.
Client Charles L. Binden Road
Good morning Jeff,
I just wanted to quickly thank you and your guys for looking after us very professionally and responding so quickly to re-seal the roof light last week.
‘’Client Martina Hunt – Highfield Park"
"I am writing to thank you for the way in which you designed and installed our excellent Schuco Trifold doors in our new extension. Aadam who came and measured up for me was extremely knowledgable - and totally took control of the situation - listening to what we were trying to achieve - and at the same time steering us in the right direction. Within 3 days we had drawings for approval and around a week after this the fitters arrived . The Schuco tri Fold doors are 4 metres wide in just 3 panels - amazing. they really let the garden into our new garden room. Sliding them open shows the excellent build quality. I have no doubt these will last for years to come. Fusions fitters were very professional polite , and Tidy . I have no hesitation in recommending Fusion Glazing - please ask them for my details if you would like any more information - and Thank you Fusion !!
Quick - Responsive - Professional !
Thanks to all – the doors and windows look and work amazing and your service was great throughout. We would highly recommend you guys.
"Client Barbera Angwin - Whiteleaf Bucks"
‘’Hi Theo, Just to say thank you to you and your team for providing such an efficient service. The roof light looks great and we are very pleased with it.
‘’Adam Smith – Sunningdale:
I just wanted to say thanks for getting our windows and sliding doors fitted before Christmas. Your guys as before were excellent and the doors look fantastic and we now feel secure and weather tight.
Thank you for fitting us into your workload as I know that it wasn't a job you would choose to take on so we really appreciate it.’’
Grand designs testimonial
Mike Collier - ACR Architects
Water Tower Kennington featured on Grand Designs
I hope you are well and that you enjoyed the grand designs episode on
Wednesday evening. Actually, I am writing to convey our gratitude [both the clients and ours] for your effort and involvement in the scheme. Every company who
participated in the scheme should be proud of their achievement, none more
so than Fusion Glass. Your handling of the initial installation of the sliding door system was impeccable and it was this attitude and commitment to the project which
inclined me to approach you about further involvement, especially given our
issues with the previously commissioned glazing contractor. This was
probably one of the best decisions we made during the entire construction
process. Had we persevered with the others as originally planned, we would
probably all be waiting to view the scheme in next years' series, but your
willingness to step up to the plate and assist us in our hour of need was
nothing short of life [or in this case scheme] saving.
I commend you on the manner in which your entire team, from you and your
brother right down to the very helpful and cheerful guy who always seems to
answer the phone when i call and always recognises my voice, have conducted
yourselves. Theo has been a most organised and cooperative project manager
& point of contact, jeff fields appears to be the font of all knowledge when
it comes to installations, Eamonn Cassidy, as you pointed out when we came
to you with the curtain wall package, is truly a magician with his surveying
and detailing skills but for me the stars of the show were without doubt,
leigh & dennis on site. They were always pleasant and friendly and seemed to
be on site almost continuously. I appreciate that this may have been a drain
on your resources but for me, their presence was seen as total commitment
and support and their updates as to the status of the various packages as
they were being produced and delivered was vital and was an immense
reassurance. This may seem standard to you but trust me when I tell you that
this level of service is rare and unparalleled.
Suffice to say, I will have no hesitation in the future about recommending
fusion glass to anyone who asks and rest assured that you will be my first
choice when the next suitable opportunity arises. Please pass on my comments to all your guys who worked so tirelessly to make this project the success it has been.
Ps. Over 4 million tuned in to watch the show on Wednesday, so hopefully
that will give you some good exposure.